That might also come in handy to fix the problem. Are you having issues reaching your friends and family because FaceTime is not working on your iPhone? Read and follow the instructions in this guide to get FaceTime working again. Are you facing issues connecting FaceTime calls? Let's troubleshoot the issue in no time. Refer to the solutions in this detailed guide to get the issue fixed. Learn how to fix your iPhone camera 's black screen with these tips.
We'll walk through several options for you to try if your app won't work. Is WhatsApp showing your inaccurate date error on your Phone? Check out these troubleshooting fixes to resolve the inaccurate date error on WhatsApp. Shared With You is a new feature that consolidates shared media content and is available with iOS Here's what you need to know about Share With You feature. Leaving your credit card information stored in a browser can make you vulnerable.
Here's how you can remove saved cards from your iPhone. In addition to writing countless tip-of-the-day articles and many detailed guides, Cullen has spent nine years as an instructor in media and communications at Maharishi University, lecturing on technical and artistic subjects ranging from camera and audio hardware to story-plotting to how to manage a film crew.
As a frequent contributor to iPhone Life magazine and occasional guest on the iPhone Life podcast, Cullen likes to talk about security and privacy news, tech, gadgets, and apps, even if nobody asked. Cullen is a sci-fi author, a coffee connoisseur, and an iPhone expert. Skip to main content. Open main menu. Search form Search this site. FaceTime Not Working? Topics How-To. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue.
Try to call again later, or from a different location. If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker If you can't hear a person's voice clearly, hear crackling, hear static, or have issues with sound quality, learn what to do.
Clean your receivers and speakers Remove all screen protectors, films, or cases from your device. Obviously, it's also worth getting your caller to try this as well, just in case. Update your device to the latest OS. Often, new operating systems are introduced to clear bugs or flaws affecting previous versions, which might have possibly been preventing apps like FaceTime from working properly.
It's for this reason that it's worth updating to the latest available OS for your device, if available. Refer to previous Lifewire articles to see how to do this on an iPhone , iPad or Mac. Restore your device to its factory settings. This is a pretty heavy-handed option, but if you've tried all of the methods above and FaceTime still doesn't produce audio normally, it's worth trying. Of course, before resetting your device to its default settings it would be a good idea to back it up, as explained in previous Lifewire articles for the iPhone, iPad , and Mac.
Book an appointment at an Apple Store , or an authorized repair shop. Again, this is something you should do if none of the above steps have worked since the only remaining explanation is that your device is suffering from some kind of hardware issue that's preventing its microphone from functioning normally.
While the above steps deal with poor or no audio in FaceTime and FaceTime Audio, it could be the case that you can't get FaceTime Audio — the audio-only option — to even appear as an option on your device. This could be for a variety of reasons, yet the most common is that you don't have a compatible device or operating system. For example, you need at least iOS 7 on your device to use FaceTime Audio, so if you're not running this operating system or a more recent one , you won't see the option to make or receive an audio-only call using FaceTime.
In particular, this applies to any iPhone older than the iPhone 4 e. However, it might also be the case that you have at least an iPhone 4 or iPad 2 but haven't updated to iOS 7 or a later OS. If this is the case, you have to update as described in Step 7 above in order to be able to have the option of using FaceTime Audio. Actively scan device characteristics for identification.
Use precise geolocation data.
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